Zomato Complaint: Misguided by account manager

Name of Complainant sneha
Date of ComplaintNovember 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by sneha:

Hello Zomato ,

I would like to inform you that our Account Manager (Mr. Akash kumar) ,Misguided us, In terms of Zomato Ads , Because of this, we lost around INR 60 thousand rupees, however We told him, in beginning our budget INR 10000/- only.

-This is not a first time , Last year also We lost around INR 25000/- because GST issues which was technical glitch from Zomato side ,Even Our account manager agreed on this but he did not do anything.

– This time again He is diverting us from main issue,which is wrong . It been almost INR 85000/- loss because of this manager . we want reimbursement .

– Even there are many more issue, That we are facing with our Account manager.
I would request you , Please solve this issue as soon as possible and change our Account manager also.

Outlet name- Manorma
Outlet Id- 18428610
Outlet Address- DLF Phase 3 , Gurgaon,Haryana

Thank you ,
Zomato

Regards,
Sneha

Image Uploaded by sneha:

Zomato Complaint: Misguided by account manager

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