| Name of Complainant | |
| Date of Complaint | April 18, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Zomato cheated me with my order which was placed mistakenly, for this i immediately contacted the delivery boy and Zomato Chat support to cancel the order or to refund my money but the Zomato refused to do so.
The worst part is they cancelled my order without my consent. I clearly told their customer care executive that please don’t cancel my order, if you are not able to refund money. The Chat support is the most irritating support i have ever faced. I registered a complaint on there portal and still i haven’t received any response from Zomato.
I belong to a middle class family, and could not afford such loss. Please request you to refund my money for the food which i haven’t ate.
My order id 135528117
Order Amount: 279 Rs
Date: 14-04-2019
