Zomato cheating in the name of cancellation.

Name of Complainant rohit
Date of ComplaintDecember 1, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by rohit:

Order ID: 1833112476.

Date: 01/12/2019. Time: Around 6:01.

Total Amount lost: 513.80

Due to some technical glitch, they deducted money and my order was cancelled. I had a word with customer care, they are telling it is cancelled you you so there is no refund. I asked for the same order but even they denied saying there is no such policy. So where is my money. Neither they are ready to deliver my order nor they are refunding money after cancellation. such a pathetic customer service and worst cheater and fraud App is zomato.

Image Uploaded by rohit:

Zomato cheating in the name of cancellation.

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