| Name of Complainant | |
| Date of Complaint | May 8, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have placed order in Zomato app to freshmenu restaurant around 10pm
Order didn’t get delivered till 11pm I waited till 11.30 and then I tried reaching restaurant first as they were non responsive I started chat with Zomato and Zomato is also non responsive
After some time I see that order got marked delivered in app where in I didn’t receive my order and there is no update on the status of order or no reply to the query I raised through chat
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