| Name of Complainant | |
| Date of Complaint | April 7, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello All,
I have been wrongly billed for Rs. 864 for Amazon Prime subscription for 25th Feb to 24th March 2020. I have never availed this service. Also, I did not receive any message that I have been given this subscription. Hence, I could not act before.
I have tried calling up on 198 and registering my complaint on your website but could not do it. None of the executives are taking call due to COVID situation. Also, the customer care email ID is not responding. Hence, I am bringing this to your notice.
Thanking You,
Nisha
9673001591
Vodafone Plan – Rs. 499 + Vodafone Play
