Name of Complainant | |
Date of Complaint | February 11, 2023 |
Name(s) of companies complained against | Meesho |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Order ID: 697416972425_1
Amout Paid: 317
Dealer: Sold by: Siddique Footwear
Purchased a heel sandal size IND 6 (as per chart shown) which was little bigger for me but at the time of exchange have ordered size IND 5 but they sent me size IND 8
After many phone call to the meesho customer care for exchange/return but not nothing happened.
Meesho customer care was telling that since you have selected wrong/defective option it is not possible to exchange /return.
Dealer has send me wrong size sandal instead of size IND 5 they sent size IND 8 wrong size sent by them. They should send me whatever size have asked for exchange.
Hello Pratibha, we apologize for the inconvenience and we would like to assist you. This has been brought to the attention of our internal team and they are working to resolve the issue. Please refer to your ticket number 59394335 for further communication. We appreciate your patience in this matter.
Wrong product has been collected on 13/02/2023 and also got the refund for the same. Thank you for your kind attention.