Wrong size product delivered

Name of Complainant Puja Chadha
Date of ComplaintJune 6, 2023
Name(s) of companies complained against , , , , , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Puja Chadha:

I have received my order from Alizeh Collective, Surat – two days back. The order was through Instagram page. I had received a call also from them when I placed my order. I paid Rs 2000 in cash on delivery. The same day, I requested for refund as the product size was incorrect, the quality was horrible. Despite my repeated messages on Instagram chat with the Business account of Alizeh Collective – they are ignoring my texts and not giving any response.
Kindly help as this seems to be a fraud company and should be black listed from Meta/Instagram or any social media platform.

Image Uploaded by Puja Chadha:

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