Wrong product received but no resolution

Name of Complainant Krish Sonthalia
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Krish Sonthalia:

This is a very major issue from flipkart’s end which i am about to state.
I had ordered uspa shoes from flipkart in off white colour but i received the product in grey colour..I placed a replacement request at first but after no resolution i asked them to refund the money and take the product back but still no resolution is provided to me. I have been placing the request since 9th march..but still no fruitful response. Either the seller or flipkart is committing a fraud by delivering the wrong product and not providing a resolution at all..I need a resolution as early as possible or else i will be bound to take some legal action against flipkart as well as the seller.

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