Wrong product received

Name of Complainant Harsh
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Harsh:

I want a refund for my Purchase of Combo of Sony headphones + boats Buds which I bought from website
Ihttps://laybay-offers.com/35191390347/orders/1ac36b9d918921f12f4ba2e557d92237/authenticate?key=aa1367af69db58485c797c25f331f129 got to know about this fraudulent app through instagram ads and since it was on COD, I ordered it and then after investigating a little on google I came across various consumer complaints filed against it. Then I immediately mailed to roshanprince1989@gmail.com for cancellations as I didn’t want to cause any inconveniences to them. And, I ordered a same priced HD-206 Sennheiser’s headphone from Amazon on COD. And, in that confusion I accepted this parcel only to find that it has kay joy kj-222 headphones (price around Rs 200 only), and not even the actual one the site promised.
I tried to contact them through the contact us link they offered in their website, but didn’t get any responseyet. And, I doubt I would get any.
Please look through this matter asap, as more people are falling into their trap with each day passing. And, please make sure they initiate my refund fast. Kindly find the attachment. Thanks

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Wrong product received

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Wrong Product Received

Name of Complainant Vishakha Ramrakhyani
Date of ComplaintFebruary 27, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
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Text of Complaint by Vishakha Ramrakhyani:

I have different product received with order id – 171-1765676-3444312( Manual Breast pump received but I ordered electric breast pump).

The seller called me on 22 February from this number (7046376547) and commited that mistakenly they send Manual Breast pump. And, today when I tried to contact him then firstly he didn’t pick the call and then Switched Off the phone and still his phone is switched OFF. You can check.
In such cases, customer have to suffer, as the product price is 8690 rs.

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Wrong Product Received

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