| Name of Complainant | |
| Date of Complaint | June 22, 2020 |
| Name(s) of companies complained against | Mobiletrolley.in |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Today I have received my order delivery but the product received is wrong product and has the cheaper cost as compared to my actual ordered product.
I have ordered Genex Galuxy M21 Smartphone of qty 1 no. but I have got a simple mobile phones of qty 2 nos.
The order taken lady’s number is 8375052170 who is not taking the calls now.
Pls help me.
Image Uploaded by Sidram Ghodke:
From payu money
Your transaction with Payment ID 328704343 on date 14/06/2020 is successful . Please contact merchant for order/service delivery or refund related concerns.
Your payment(Id-328704343) of Rs 2999.0 for Vicebear.in is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj
I have paid Rs.2999/- for online purchase at Mobiletrolleys.com order on 14.6.20
I have neither received order confirmation,order item not despatched nor my refund initiated. Portal email ehelpme@outlook.com
No reply,no acknoledgement of my mail,no customercare numbers,it appears to be fake, fradulent portal.
I want my refund back, which I have already sent mail on 15.6.20 for cancellation of my order number
MT1918 DT 14.6.20