Wrong product delivery even after talking with Amazon executive

Name of Complainant DHARMESH BHALALA
Date of ComplaintAugust 2, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by DHARMESH BHALALA:

Hi,

    I’d ordered a twin rakhi on 14 July. It was delivered after a week. This was the wrong product than the display. So I called amazon executive. This person told me that same thing won’t happen, I’m checking everything before delivery. So they send the product after few day. I’d received it few days back. Now we opened it. It is the same wrong product and not what is on display. Is this the new way to make your customers fool. Rakshabandhan is after 2 days and you are sending me wrong rakhi. Why nobody checks products before seller puts for display. Now I’m not going to leave these people. They’ve ruined the fastival. I’m attaching what is displayed and what I’d received.

Image Uploaded by DHARMESH BHALALA:

Wrong product delivery even after talking with Amazon executive

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