| Name of Complainant | |
| Date of Complaint | May 20, 2026 |
| Name(s) of companies complained against | Monkeybag.in |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I placed an order on monkeybag.in for one tote bag and one wallet. However, upon receiving the courier, I found that only one item was delivered, and that item is a pouch which I did not order.
The tote bag and wallet are completely missing. Additionally, the courier package size is very small and clearly cannot fit a tote bag, which indicates a mistake or possible fraudulent shipping.
I have attached all the necessary proofs including order confirmation, payment details, images of the received product, and courier package.
I tried contacting the seller via email and other available methods, but there has been no proper response or resolution from their side.
This is a clear case of wrong product delivery, deficiency in service, and unfair trade practice.
Image Uploaded by Mohamed Riddhak: