Wrong payment made – refund denied by Jio

Name of Complainant Ronald Silvan D Souza
Date of ComplaintMarch 22, 2019
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Ronald Silvan D Souza:

I had made a wrong payment through internet banking to Jio against my Transaction No. BR0002FPMRY8 dated 21st March 2019 for Rs. 594.

As I don’t use Jio mobile hand set, jio is denying my refund and claiming that they dont have such option.  By answering like this, how much money they must have looted?  Why the system is not blocking before making the payment as they can find out whether it is Android mobile or Jio mobile when we call them.

Image Uploaded by Ronald Silvan D Souza:

Wrong payment made – refund denied by Jio

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