Name of Complainant | |
Date of Complaint | April 5, 2023 |
Name(s) of companies complained against | zomato |
Category of complaint | Hotels & Restaurants |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I recently ordered from Zomato and my ordered consisted of two items out of which one food item i received was right but other one was wrong ,my order consist of veg biryani and a thali as per description (dal bhati) but i received tandoori roti and sabzi instead. I coordinated with Zomato customer executive through chat they look into the matter and then they promised me a coupon for compensation as mistake was from their end. The coupon promised by Zomato was never initiated to me . They scammed me, it’s so wrong that restaurants are advertising for another food items and delivering something else to the customer and they are getting away with it so easy i am and customer are facing loss at last.
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