& wrong items delivered in place of what was ordered

Name of Complainant Padmini Barodekar
Date of ComplaintMay 20, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Padmini Barodekar:

Wrong & cheap goods sent in place of goods ordered
I had ordered 2 kurtis and instead of the kurtis, I got 2 horrible sarees not at all worth the amount I had paid for the kurtis. I immediately initiated the return and filled in their online form for return of goods, but there was no revert from them
Hence I wrote to them on the email id provided and they sent a mail saying the return & refund process had started and that their employee would get in touch with me on the phone
It is now 10 days since this mail and my repeated mails to them have been in vain – no one has bothered to get in touch with me nor refunded my money
I have been trying to call their no mentioned on the website, but no one replies – either an engaged tone or only recorded message saying all executives are busy and they will call back – no one ever calls back

Order No : 390053
Return Request No : 72582 (dated 10th May)
Amount : 970

I hope you will take this seriously and help me with filing a complaint and returning my money

Image Uploaded by Padmini Barodekar:

& wrong items delivered in place of what was ordered

Leave a Reply

Your email address will not be published. Required fields are marked *