Wrong item was given. When complained about it, irresponsible & unethical response

Name of Complainant Shiva
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shiva:

I have ordered for a boneless chicken biryani. They gave me regular mini mutton biryani. When complained, they provided me false & misguiding information which I got to know when I visited the restaurant. Zomato didn’t even contact the restaurant regarding the order but stated that they did provide me the correct order. They neither compensated me nor did they provide a feasible alternative.

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Wrong item was given. When complained about it, irresponsible & unethical response

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