Wrong item delivery and denied to replace or refund by Zomato

Name of Complainant Dheeraj Kumar
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dheeraj Kumar:

I have ordered aloo parantha from Zomato from Standard Amritsari Vaishno dhaba, Faridabad Haryana through Zomato they delivered me Wrong item and when I asked hotel to replace they told me to replace it via Zomato and when I contacted they told me to share live pic of the product. I told them that my camera is not working and I can’t take live pic of food. I told them to share any mail id but they refused and closed my complaint without resolving it. Please look into the matter and take necessary action against it

Image Uploaded by Dheeraj Kumar:

Wrong item delivery and denied to replace or refund by Zomato

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