Wrong Item Delivered what actually showed in their page

Name of Complainant Kavya Rajwade
Date of ComplaintOctober 6, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kavya Rajwade:

I ordered a shoe rack worth ₹999 with 5 years warranty on 14 September 2024 , after some days in their ekart tracking details it clearly showing that my order has been rejected, if my order has rejected then why did they delivered the wrong product, I am not able to understand the policy of both the seller shoppers Zone and delivery agency Ekart logistics , I only want my refund

Image Uploaded by Kavya Rajwade:

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