Wrong item delivered by cheating and then ignoring complaint

Name of Complainant Bhushan Mittal
Date of ComplaintOctober 18, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhushan Mittal:

I ordered for a Racold 25L Storage Geyser Eterno 2 under PayTm order no. 4953226808 dated 11 April, 2018 for an amount of INR 11,399 but instead of Eterno 2 model, Altro 2 was delivered on 18th April, 2018 which is a much cheaper model than the one I ordered for. I raised several complaints to you via PayTm customer care but the matter was ignored.

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Wrong item delivered by cheating and then ignoring complaint

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