Name of Complainant | |
Date of Complaint | October 2, 2019 |
Name(s) of companies complained against | zomato |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Hi,
I have been raising this compliant from the past 2 weeks regarding the wrong food delivered. Actually, I had ordered 2 chicken dry but I got chicken gravy from the Birayani zone restaurant which we couldn’t eat it and I had asked for a refund in this case and I got a refund for 1 on Zomato wallet which I didn’t wanted because I will never order on Zomato again. No proper response from Zomato customer care people after raising a complaint. I don’t know what’s wrong with Zomato guys..
Now I need a refund for 2 items which is 480rs, 240rs each + 2 weeks of time waste, cheating from Zomato and insulted as this was my party. I need this refund to my original payment mode not in Zomato wallet.
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