| Name of Complainant | |
| Date of Complaint | February 15, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have been using Vodafone post paid connection since last 6 years.I had gone to Dubai in December and forgotten to activate the international roaming pack in my post paid connection so I was billed Rs 10,000 following which my internet and call services were cut off.I have paid the full amount of the bill yet I am being charged again for Rs 5000 for internet services for that duration even though these services had been stopped by your network and I could not use them.
Since the last 2 months I have repeatedly called your customer care services but none of them are solving the problem.
please look into the matter immediately otherwise I will be forced to port to another connection with better services.
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