| Name of Complainant | |
| Date of Complaint | August 15, 2025 |
| Name(s) of companies complained against | Neugo, NUEgo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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WORST EXPERIENCE!!!! BUS MAKES YOU WAIT AND DOESNT COME TO PICKUP POINT
Bus left without taking me and it didnt even come at pickup point
There were 3-4 more random people who were suggering this with me
Bus did not even come on the bus stop of kashmere gate it went straight from outside without picking
That shows so much irresponsibility and careless from this company
Please shut down your company if you cannot provide the buses
Google reviews are misleading
Reading on social media from others too makes us realise a big mistake we done by trusting this company
Highly disappointing and unworthy to book a bus from here
And complete waste
Everyone who come here, please beware of this company.
Image Uploaded by Lakshay sachdeva:
Dear Lakshay,
We apologize for any inconvenience you faced during your journey. Kindly share your PNR number to help us assist you further.