| Name of Complainant | |
| Date of Complaint | July 6, 2025 |
| Name(s) of companies complained against | |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I got scammed in telegram.offered me the job in exchange for money. Manipulated me a lot made my account in the site name william sonama and said he will return the money within 2 hours after verification but when I invested fifty thousand he didn’t return and demanded more money threatened that I would lose my fifty thousand also if I ll not transfer more money then i invested eighty nine thousand more and then 1,98077 . He didn’t return and stopped replying to me. As soon as I realised it was a scam same day i informed my bank about the incident and phonepe too. Because transition happened by phonepe. The phone pe cc said I have to contact the bank . When I called the bank and informed them about the incident . Customer care did not show any concern and talked to me rudely . When I mailed to the bank i got the reply that my email id is not registered with the bank so they can’t do anything and then i complained about the incident to the grievance team of the bank by vyom app they simply resolved my complaint without providing any resolution. I have been a customer of this bank for the past eleven years. I am feeling so helpless with the system. It was my hard earned money . I am a single mother with no proper income source and I’m depressed to see this neutral behaviour of the bank. I have submitted all the evidence and cyber complaint copy also to the bank but still they don’t bother . I have been suffering with very negative thoughts from the past two months after this incident . I am not in a stable mindset and getting depressed day by day .Please help me to recover my amount.
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