Why this discrepancy now about the validity expirys and why Vodafone is asking me to do recharge with additional money.

Name of Complainant Punaji Thakor
Date of ComplaintMarch 12, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Punaji Thakor:

I have Vodafone simcard procured many years back with lifetime validity. Couple of days back I received msg from Vodafone saying validity of your number will be expired by 3rd April 2020. Recharge with min of RC35 to continue the services.

I checked the balance on my mobile. It is still having the balance and validity of number is shown as 2037.

Why this discrepancy now about the validity expirys and why Vodafone is asking me to do recharge with additional money.

Image Uploaded by Punaji Thakor:

Why this discrepancy now about the validity expirys and why Vodafone is asking me to do recharge with additional money.

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