| Name of Complainant | |
| Date of Complaint | October 23, 2022 |
| Name(s) of companies complained against | Yatra.com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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When i was booking my bus ticket from Hyderabad to Patna for 23rd oct in last step of the process that is in payment section i started payment through upi by using gpay the transation get successful and money debited but didn’t get any conformation in yatra app, i waited in the same page for more then 30min but not any change in the app page.
please help , the amount was Rs.6096 from which Rs.250 was some discount.
Rs.5846 get debited from my kotak mahindra bank account.
kindly please help.
Dear Abishek. Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal, request to kindly share the email ID used at the time of booking for us to check and take it further. Thank you.