| Name of Complainant | |
| Date of Complaint | June 10, 2023 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Received wrong order
Shilpa Kumari
[email protected]
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Support@swi
I ordered below mentioned items but i didn’t receive what I order. It was a mixed order to increase the Quantity it was mixed with all 3 biryani. In biryani it was mixed with potato and egg. The mutton biryani wasn’t taste good as well. There was big half piece of potato in each portion of biryani with egg. Which is not acceptable at any cost. I paid 1760 for that food but didn’t receive value for money. It was mixed with other ingredient to increase quantity which is very bad practice. I need my money refund for all 3 portion of biryani. Rest food was good and tasty as well. But talking about biryani it was a pathetic experience and food as well.
Order ID-169203214352
Name- Praveen
Amount- 1760
Items- chicken biryani-2, mutton biryani-1, chicken tikka 2
I need refund of my biryani that all I want.
When I mailed it & chat with customer care service then they always keep saying your number is not available & we’ll try again tomorrow & after 2 days they send me a mail that since 48 hrs past we can’t proceed further.Next time complaint within 48 hrs.They haven’t refund my amount & I had inconvenience in all this process too.
