Vz-vicms has deducted amount 3 times from my phone balance saying I have downloaded some application from some site. Which I have not done.

Name of Complainant Snehal Chandilkar
Date of ComplaintOctober 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Snehal Chandilkar:

I received 3 messages from vz-vicms stating that I have downloaded some application and so they have deducted amount from my phone balance.

I do not use internet from the phone in which that sim card is present, then how it is possible to download? And there is no such application downloaded in the phone.

Need some action on this issue as soon as possible.

Image Uploaded by Snehal Chandilkar:

Vz-vicms has deducted amount 3 times from my phone balance saying I have downloaded some application from some site. Which I have not done.

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