Vz-vicms and mydala has deducted amount 2 times from my phone balance saying I have downloaded some application from some site. Which I have not done.

Name of Complainant Brij Mohan Bansal
Date of ComplaintDecember 14, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Brij Mohan Bansal:

I received 3 messages from vz-vicms stating that I have downloaded some application and so they have deducted amount from my phone balance.

I do not use internet from the phone in which that sim card is present, then how it is possible to download? And there is no such application downloaded in the phone.

Need some action on this issue as soon as possible.

Image Uploaded by Brij Mohan Bansal:

Vz-vicms and mydala has deducted amount 2 times from my phone balance saying I have downloaded some application from some site. Which I have not done.

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