| Name of Complainant | |
| Date of Complaint | February 4, 2022 |
| Name(s) of companies complained against | Jeeves Consumer Services Pvt Ltd and Flipcart India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I bought VU LED 42 inch on 30th Dec 2019 vide bill no . OD117445206104477000 along with extended waranty for 2 years vide policy number CPFK3012190000396 with validity till 30th Dec 2022.
I logged a call on 14th Oct 2021 about display issue and the technician came promptly, repaired something and TV started working. Few days later again TV had same issue but these smart Jeeves ppl told me that the earlier call is not closed and till its closed nothing can be done and weeks passed calling them everyday.
I exchanged lot of mails with jeeves and their false promises actually increased my BP but in vein
Again finally technician came in Nov and said TV would be picked up in in next few days and nothing happened. I logged a call again on 19th Jan vide complain number : CLCPX19012200673 and was promised that someone would arrive in 48 hours but in vein.
I strongly feel this company is fraud and only want to collect complete protection money and do no service.
I demand to full refund my product (VU TV) and Rs.50, 000/- for all the mental agony i went through.
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