Vodafone wrongly charged me for an International Roaming pack

Name of Complainant Vineet Kaur
Date of ComplaintFebruary 14, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vineet Kaur:

On 25th Dec, 2019 I had requested for the Rs.149 basic international roaming (without data) for Nepal, for a duration of one week.

In January my bill generated for Dec ’19 includes a Rs.2999 international roaming pack, which I had never asked for. In spite of regularly calling up customer care they have not rectified this issue.

Image Uploaded by Vineet Kaur:

Vodafone wrongly charged me for an International Roaming pack

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