Vodafone is charging for usage of internet which was free upto certain limit

Name of Complainant Ayodhya mali
Date of ComplaintJanuary 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ayodhya mali:

This is really sad to inform you that you  are highly unprofessional ,when it comes to work ,Since June 2018 I am continuously charged for internet usage although same was utilised within limits allowed of 500 MB per month.

Since Last six months I am continuously sending mail ,talking to your executives for waiver and due to your fault I have made late payments of bill and also many a times situation as forced me to pay higher amount to keep connection going.

Below I am attaching the data wherein I am overcharged and waiver is not granted and in same case I am expecting a adjustment in next bill,so Kindly arrange for same or else I need to take this compliant at next level.

Month Bill Amount Amount Paid Date Charged Waiver pending
april-1.5 233 233 17.05
may1.6 326 326 12.06
jun1.7 1295 1295 12.07 Over Waived
jul1.8 650 1295 12.07 Over Pending
aug-1.9 960 573 19.09 Over waived
sep-1.10 907 320 22.1 Over waived
oct1.11 883 3.01.2019 Over Pending
nov 848 882 2.12 Over Pending
dec 236 3.01.2019
No. 9820762118
Currently different plan is activated and same is charged properly my complain belongs for period from June to November

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Vodafone is charging for usage of internet which was free upto certain limit

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