| Name of Complainant | |
| Date of Complaint | April 13, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir / Mam,
I am using Vodafone Network since about 7-8 years, but with great sorrow, I have to say that due to your arbitrary attitude i am be forced to leave this network.
Today dated 10.04.2018 at early morning 4:58AM i have received a message-“Hello Lifestyle pack is now active on your number, as requested. This service is valid till 17.04.2018 and a 7 days rental of Rs. 49 has been deducted.
At this time i am sleeping then how this service have been activated and when i call on 198 or 199 there will be no option to talk to representative. Then I send the message to deactivate this service and also i send the mail regarding this, and at evening i again call to customer care and registered my complain. From 10.04.2018 to 12.04.2018 i have call many times to customer care, the customer care response that your complain registered and it will be resolve shortly but not done so far.
After 3 days today (10:34AM from +911247179664) we receive call that you have registered complain after 24 Hrs so your refund of money not possible. ………….Why?
For your necessary action.
Thanks,
Shailesh Shukla c/o Hanuman Pandey
Mobile-9554941333
Lucknow.
Image Uploaded by Shailesh Shukla: