| Name of Complainant | |
| Date of Complaint | September 23, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Team,
I had made the payment on 6th of September and the money is debited from my HDFC bank account and I got the UPI transaction ID(I made the transaction using Google Pay in which I had linked my hdfc upi).
So I raised a complaint to vodafone regarding this issue on 7th september, but after 2 days they closed the ticket giving the reason invalid transaction id, for this issue I was raising complaint for every 2 days and every time they are closing for the same reason though I sent screenshot of the transaction details from my bank.
I was really fed up with them to explaining the issue too many times, so I repaid the amount on 20th September, now the vodafone guys saying that sir, your amount is credited now so we are closing the issue.
How they are such a uneducated working in vodafone customer care, how they are supposed to combine the amount I paid on 20th september and the amount I paid the amount on 6th September issue. Due to this issue I lost my valuable business time and its great loss to me mental peace as well.
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