Vodafone Complaint: Refusing refund of deactivated/unwanted service

Name of Complainant Uddhav Naik
Date of ComplaintJuly 15, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Uddhav Naik:

Vodafone activated an Entertainment service without my consent and has charged me Rs. 35 for it.

I have immediately deactivated it and asked them for a refund. Vodafone is refusing the refund irrespective of me terminating the service which i never opted for.

Vodafone has no right whatsoever to activate services without the customer’s consent. I want a full refund from them immediately

Image Uploaded by Uddhav Naik:

Vodafone Complaint: Refusing refund of deactivated/unwanted service

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