Vodafone Complaint: Money deducted fraudulently

Name of Complainant Dr. Nazrana Alam
Date of ComplaintApril 29, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr. Nazrana Alam:

On 27th April a message came from Vodafone that some value added service they activated in my no. But I never requested for such.

I complaint that day.

Vodafone Customer Care told me that the service will be deactivated and money will be refunded. They deactivated the service but my money was not refunded.

Today I called again, they are telling me money cannot be refunded and transferred the call to senior executive but no one responded

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Vodafone Complaint: Money deducted fraudulently

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