Vodafone Complaint for Deduction from my balance and credit card

Name of Complainant Subin
Date of ComplaintSeptember 17, 2018
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Subin:

Hi,

This is regarding deduction of balance (Currency from my mobile number through credit card without customer approval)

Last week without knowledge / information, Ayurveda weekly and quick bytes activated.

I really don’t know how Vodafone will deduct/activate such packs without customer approval and that too the amount was deducted from my credit card which is a big blunder from Vodafone.

Since there is no proper response from Vodafone customer care and deduction of amount without permission, we are really fed-up with amazing support from Vodafone customer care.

As per my knowledge, customer care has been introduced to help/solve the customer issues. Since there is no proper response from Vodafone customer care. I request VODAFONE management to take necessary action.

Regarding deduction of amount from credit card with out my permission. I request Vodafone to refund the deducted amount and going forward I hope the same issue won’t happen with me as well as any customers.

Kindly take this issue in high priority.

Thanks in advance.

Regards

Subin C
9036566656

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Vodafone Complaint for Deduction from my balance and credit card

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