| Name of Complainant | |
| Date of Complaint | September 17, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
This is regarding deduction of balance (Currency from my mobile number through credit card without customer approval)
Last week without knowledge / information, Ayurveda weekly and quick bytes activated.
I really don’t know how Vodafone will deduct/activate such packs without customer approval and that too the amount was deducted from my credit card which is a big blunder from Vodafone.
Since there is no proper response from Vodafone customer care and deduction of amount without permission, we are really fed-up with amazing support from Vodafone customer care.
As per my knowledge, customer care has been introduced to help/solve the customer issues. Since there is no proper response from Vodafone customer care. I request VODAFONE management to take necessary action.
Regarding deduction of amount from credit card with out my permission. I request Vodafone to refund the deducted amount and going forward I hope the same issue won’t happen with me as well as any customers.
Kindly take this issue in high priority.
Thanks in advance.
Regards
Subin C
9036566656
