Vodafone Complaint: Failed transaction and no resolution even after multiple calls to Customer care

Name of Complainant Siddharth Thakur
Date of ComplaintFebruary 10, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Siddharth Thakur:

I did a recharge of 458 on vodafone number . i got the message “the transaction cannot be processed at this time and transaction no is ONRXXX” . Has been 4 days with no resolution . Have no acknowlegment from vodafone with respect the refund or recharge benefits . have already called the customer service 3 times now. Even the service token they provided doesnt show up on the website as a valid token. Absolutely pathetic service.

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Vodafone Complaint: Failed transaction and no resolution even after multiple calls to Customer care

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