Vodafone Complaint: Deduction of balance by activating caller tune without permission

Name of Complainant Dhananjoy Mondal
Date of ComplaintMay 17, 2018
Name(s) of companies complained against ,
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhananjoy Mondal:

Dear sir,

The operator of the number 8328713088 is vodafone. Since last three months a caller tune is being activated by the company itself and everytime I deactivate it, it is getting activated automatically.

Last time it was activated on 15 th of this month and when I called the customer care, the person said that the deducted balance will be refunded within 24 hours.

After 24 hours when I called the customer care, another person said as 24 hour is over there will be no refund.

Now my request is to refund my deducted money.

Sincerely yours,

Dhananjoy Mondal
+918536852639
jobsdhananjoy@gmail.com

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Vodafone Complaint: Deduction of balance by activating caller tune without permission

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