| Name of Complainant | |
| Date of Complaint | February 19, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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- Have raised request to have access to the bills itemised on App or bills sent via email.. Have not received anything yet. Also a charge for calling a premium number is put where have explained that the phone was not in use for that day. Nobody else can access the phone as it has a passcode. The call center agent was rude and disrespectful declining my request for a dispute for that charge. Calls never transferred to managers rather being placed on hold and calls disconnected then. I have attached the list of complain number that I have raised since 07/02/2018.
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