Name of Complainant	Mahesh Sharma
Date of Complaint	December 27, 2018
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Hi,

i had a mobile device which was protected under the vodafone red shield program. My device got damaged and i raised a claim for the same.

I submitted all the documents and paid up the excess amount as well online. It was informed to me that the device would be sent back to me by 22nd Dec’18 .

However, till date I haven’t received my handset and there is no update from the helpline. Rather they are clueless and disconnecting my calls. No call backs inspite of multiple requests. No revert on mails. 

I don’t know where to approach for resolution.

Complete pathetic service and now I am sacred for my handset as well? 

Regards,

Mahesh Sharma

9810019928

Image Uploaded by Mahesh Sharma: