Vodafone Complaint: Auto activation of services and balance deduction from prepaid account

Name of Complainant Kanchan Israni
Date of ComplaintMarch 16, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kanchan Israni:

  • There has been multiple times auto deduction of money from my prepaid account for services that i have not activated. Multiple times i reported and got refund but this is continuing even after repeated complaints.

    Spoke to the manager as well but no help. Recent deduction done again and none of vodafone nos are connecting to helpline nos and balance has been deducted.

    I have all the proofs of sms and deductions by vodafone. Who so ever is looking into this complaint please suggest solution and help.

Image Uploaded by Kanchan Israni:

Vodafone Complaint: Auto activation of services and balance deduction from prepaid account

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