| Name of Complainant | |
| Date of Complaint | April 19, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear Team Vodafone,
This is to inform you that on date 16th April-2018 i made a transaction for vodafone No. (9783453621) recharge amount 399 from my kotak mahindra mobilke app.
till today this transaction not appear in my mobile. as per call with Kotak Bank customer care they had a reference no which is given below. hence i request to you please do the needful.
Biller Name : VODAFONE PREPAID
Reference 1: VODAFONPRE
Reference 2: M032516129
Payment Date : 16-APR-2018
Bank Account / Credit Card No.: xx7462
Transaction Reference Number: 510888674
As per call with Vodafone customer care No. 9828098280 from 9205936100 @ 13:46. they are unable to find out the reason and not want resolve the issue.
My humble request to you please resolve the issue as soon as possible..
Please note my contact detail for farther clarification..
Name:- Mahendra Singh
Mob. No. 9205936100 & 8107839100
Regard’s
Mahendra Singh
