Vodafone charged me for international roaming rs 99

Name of Complainant Khoddip Balasara
Date of ComplaintMay 21, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Khoddip Balasara:

My mob. No. Is 9586000689
I was in Dubai from 14 -05-19 to 20-05-19 and when I was landed in Dubai message came from Vodafone that you have charged rs.99 for international roaming charges.i had rs. 39 balance and after deduction , it will go in -59 .
There is no consent from me and Vodafone haven’t asked for such charges .I have disabled the network as soon as I show the message. I didn’t use in services from international period.
I have call in 198 but they denied to refund or register the complaint.
How Vodafone can deduct such charges without consumer consent and how can balance be gone negative
I want justice for it
Thanks

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Vodafone charged me for international roaming rs 99

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