Vodafone Charged even after Deactivation and then being threatened being taken to court if not paid

Name of Complainant Nasreen Ahmed
Date of ComplaintMay 23, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Nasreen Ahmed:

Hi Team,

My phone number : 9538066651. Which back in March I had cleared the dues and called Vodafone customer care to deactivate the number, post which as the number belongs to Karnataka I got a call from Karnataka circle confirming the same on call. Since, I was leaving the country I had deactivated the number. Even on insisting by the vodafone representative on keeping the number active I declined.

I do not have any written communication from Vodafone that they had deactivated.

Now they generate this bill and want me to pay. I declined to pay because i had raised request for deactivation. And now I am being threatened for court of law and also the email id : Nagendra.G1@vodafone.com mentioned in the email is not working. I as a Vodafone customer have paid my dues. But when I rightly asked for deactivation I will not pay the bill generated post the confirmation

 

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Vodafone Charged even after Deactivation and then being threatened being taken to court if not paid

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