Videocon d2h subscribed pack without consent

Name of Complainant Ved Prakash Mishra
Date of ComplaintOctober 4, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ved Prakash Mishra:

Dear sir, I have dth connection of videocon company. My ID is 220560467. Company representative called me that on payments of rupees 1 I will get 7 days free watching of channel no 130.but instead of 1 rupees they Subscribed their full pack of that channel, and my pack become 292 rupees instead of 246.
This is totally loot of the customer and cheating too. So, please kindly look in to matter to control such loot, and order them to refund my extra charged money.
Thanking you.

Image Uploaded by Ved Prakash Mishra:

Videocon d2h subscribed pack without consent

2 thoughts on “Videocon d2h subscribed pack without consent

  1. Dear Mr. Mishra,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

  2. Dear Mr. Mishra,

    We would like to inform you that channel no. 130 “Ayushmaan Active” offer of Rs.1/- will be only applicable for the first 7 days. After 7 days you will be charged with the full price i.e. Rs.47/- including 18% GST. Moreover, we have tried to contact you on (9935182174) but the number was switched off. Kindly let us know if you need any further assistance.

    Thanks & regards

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