| Name of Complainant | |
| Date of Complaint | October 31, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have ported my number to airtel {biggest mistake 🙁 } on 13th October since the activation I was facing poor coverage and quality issue only one network bar showing in my phone and most of the time it shows no network (zero bar) if I change my position then again it shows H network or 3G network but again no data and voice services are getting through with that networks it was issue identified at my home.
Now coming to my office network coverage part which is a well known and posh area in Pune here also facing the same issue please refer to the attached airtel open network coverage report.
For home poor coverage issue I have logged the complaint on 13th Oct same day after the SIM activation as per customer care issue will be resolved in 4 business days again I tried to contact them they raise another ticket without solving the first ticket and it is more than 15 days now I am facing the same issue each time whenever I called to airtel CC they said our network team is working on your issue it will take some time to resolve, I am the airtel postpaid customer will they wave off the charges till the issue got resolved????
It was the biggest mistake I port my number to airtel, will never ever suggest anyone choose airtel pathetic service.
My airtel number – 8378999456
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