Very bad service from Swiggy delivery person

Name of Complainant Abhijit Ambekar
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhijit Ambekar:

This mail is to complain regarding my order number   #86798037907.

The order showed that it will be delivered in 6 minutes for more than 15 minutes and the location of the delivery person was not changing in the App. When I tried to contact the delivery person he deliberately cut my call at least 6-7 times!!!. When I tried to connect with customer care, even they were unable to connect with the delivery person. I had no other option but to cancel the order. and wait for 4-7 days for my refund to come!!!
What a fantastic service!!!!
After a long tiring day, a person orders food since he is too tired to go for dinner, after 45 minutes he gets this!!! Is this the kind of service Swiggy promises??
 I need a strict action to be taken with the delivery person and need a formal apology from Swiggy with  proper refund ASAP. Please let me know the action you are taking. If I do not get a satisfactory reply, will be forced to remove the app and ask all my friends and relatives to do the same.

Image Uploaded by Abhijit Ambekar:

Very bad service from Swiggy delivery person

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