Vas wrong deduction

Name of Complainant Sonia Jain
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Sonia Jain:

Dear Team,

I am using my Vodafone number since long.

But from three months and last few days without my concern and notification, my amount got deducted from my balance.

I am using feature phone, I neither click anything nor dial any number but still my amount got deducted and got a message for subscribing service.

Without even my concern why the number got charged in VAS service.

I called multiple times in customer care, but unfortunately did not get any proper response from your side, they said we can’t do anything on this. Pathetic service.

Image Uploaded by Sonia Jain:

Vas wrong deduction

Leave a Reply

Your email address will not be published. Required fields are marked *