| Name of Complainant | |
| Date of Complaint | January 6, 2024 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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From Flipkart, I recently placed an order on December 10, 2023, with the Order ID OD429907333328997100, intending to purchase a pair of Jack and Jones 34 waist skinny jeans. Little did I know, I was stepping into a pit of deceit orchestrated by one of your sellers.
After patiently waiting for a week past the delivery date to gift the item, I unwrapped the parcel only to find a cruel joke played on me. Instead of the promised Jack and Jones jeans, I discovered a Pepe Jeans with a 28-inch waist. The audacity of the seller to slap a Jack and Jones 34-inch paper tag over the Pepe Jeans logo is not just dishonest but a downright criminal act.
Attempting to salvage this situation, I endeavored to initiate a replacement. However, much to my dismay, the replacement period had conveniently expired, leaving me stuck with a fraudulent product and a bad taste in my mouth. I have concrete evidence of this scam, captured on video, showcasing the fake Jack and Jones tag on the Pepe Jeans.
Image Uploaded by Ankit Kumar Mall: